The SOCA Sales Small & Medium Business Certification

Open Communications Channel Certification program is basically a training program created by the electronics solutions giant Siemens. The whole program is an essential part of Siemens that allows the building of competent sales and service channels as the demand for accredited channels rise. The program consists of 3 levels, the SOCA (Siemens Open Communications Associate), SOCP (Siemens Open Communications Professional) and SOCE (Siemens Open Communications Expert), each with their own set of certifications. The main focus of this article will be one particular certification under the SOCA level, and that certification is the SOCA Sales Small and Medium Business, certification code STI-884.
SOCA SMB overview
    The SOCA Sales Small and Medium Business certification is designed for those representing small and medium sized companies. Those who are interested in acquiring this certification should have knowledge and understanding of the following:

• Customer Value of Siemens Enterprise Communications

• Siemens Enterprise Portfolio

• Siemens United Communications Portfolio

• Value Selling

• General technologies that belong to Siemens

• Siemens’ Open Communications strategy

• Green IT

Those with this certificate are expected to be involved in the selling of Siemens’ solutions and partner products, as well as the recording of the client’s requirements and assuring the customer that they made the right choice in choosing the Siemens Enterprise Open Communications portfolio to ensure their businesses.

    Requirements for the SOCA SMB certification include an extensive understanding and ability to articulate Siemens Enterprise company strategy, understanding of the Siemens Enterprise SME from a sales’ perspective, the ability to speak to clients about the benefits the Open Communications technology can bring to their business, and should have a value approach to selling products.

SOCA SMB Exam
    The SOCA Sales Small & Medium Business exam will cover a number of topics concerning sales and Siemens technology and services. The exam will cover an overview of the SMB market, solutions and architecture, deployment and licensing, applications, and the fundamentals of Unified Communications. The exam will also cover a number of products and services under the Siemens Enterprise Communications portfolio, including OpenScape Office MX V3, HiPath 3000 V8, OpenScape Office HX V2, OpenScape Office LX V3 and the Contact Center.

    To SOCA SMB exam is the first of Siemens’ certifications exams that will be available online. You can take the exam just by using your computer. All you need to do is to have a myTraining account from APT. The exam is also offered for free, and the training manual they have on their site is free as well, allowing you to prepare for the exam with no trouble.

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